Frequently Asked Questions
General Questions
What is The Cause Connect?
The Cause Connect is a platform dedicated to making ethical shopping easier by connecting consumers with brands that prioritize sustainability, fair wages, and giving back to important causes.
How does The Cause Connect choose brands to feature?
We carefully research and select brands based on their commitment to ethical business practices, including sustainable sourcing, fair labor, environmental impact, and charitable initiatives.
Why should I shop through The Cause Connect?
By shopping through our platform, you’re directly supporting businesses that make a positive impact on the world—whether it’s planting trees, funding social programs, or ensuring fair wages for workers.
Shopping & Ethical Brands
What types of ethical brands do you feature?
We feature brands across five categories: Sustainable Fashion, Eco-Friendly Beauty, Home & Lifestyle, Social Impact Brands, and Health & Wellness.
How can I tell if a brand is truly ethical?
We look for certifications like Fair Trade, B Corp, Organic, and Carbon Neutral. Additionally, we evaluate transparency in sourcing, supply chains, and company initiatives to ensure authenticity.
Do ethical products cost more?
Not always! While some sustainable products have a higher upfront cost due to quality materials and fair labor practices, they often last longer and reduce waste, saving you money in the long run.
Affiliate & Commission Disclosure
Does The Cause Connect make money from purchases?
Yes, we may earn a small commission when you make a purchase through our affiliate links—at no extra cost to you. These commissions help support our mission of promoting ethical brands.
Will I pay extra for shopping through The Cause Connect?
No! The prices remain the same as if you were shopping directly from the brand’s website.
Orders & Returns
Who do I contact if I have an issue with my order?
Since all purchases are made directly through the brands we feature, you’ll need to contact their customer support for order issues, returns, or exchanges.
What if I want to return an item?
Each brand has its own return policy. Please refer to the brand’s website for details on how to initiate a return.
Getting Involved
Can I suggest a brand to be featured?
Absolutely! We welcome recommendations for ethical brands that align with our mission. Contact us with the form below with your suggestions.
How can I stay updated on new ethical brands and shopping tips?
Sign up for our newsletter and follow us on Instagram, LinkedIn, and Pinterest to stay informed about new brands, blog posts, and exclusive deals.
Can I collaborate with The Cause Connect?
We love working with like-minded businesses and influencers. If you're interested in a partnership, reach out to us filling out the contact form below.